Complete Transport Telematics Solutions

Complete Transport Telematics Solutions

  • Fleet Management
  • Real Time Passenger Information (RTPI)
  • ”Smart» Bus Applications
  • Ticketing System
  • Interactive Voice Response System
Real Time Passenger Information

Real Time Passenger Information

  • On Vehicle Audio and Visual Announcements
  • ” Smart” Bus Stops
  • ” Smart” Websites
Smart Bus Applications

Smart Bus Applications

  • Drivers’ Shift Management System
  • Connection with Ticket Validation Machines
  • Connection with Ticket Vending Machines
  • On Vehicle Route Display
Ticketing System

Ticketing System

  • Central Ticketing Database
  • Ticketing Editing Software for Ticket Booths
  • Ticketing Editing Software for the Drivers
  • Ticketing Editing Software for PDA Devices
Web Based Fleet Management Solution – Exandas GIS

Web Based Fleet Management Solution – Exandas GIS

  • Routing Optimization
  • Google Maps
  • Fuel Control
  • Temperature Control
  • Connection with Navigator
         

IVR System

IVR Call Centre

Link Technologies SA has developed and implemented a new call centre service based on an Interactive Voice Response system, at the Urban Transport Organisation of Thessaloniki.

The passengers can receive information on how to use the urban transport system, by calling a certain telephone number.

The Interactive Response System includes an Open Voice Tree system to respond to all incoming calls.

The system offers various services and “tree scheme” options to the caller; it is an interactive system which allows callers to navigate through their phones’ keyboards, responding to pre-recorded audio messages. Users can of course be connected to a real person should that be required.